Receive customer orders
Review new, active and completed orders through the current Merchant workflow.
For approved local merchants
Grow your business with Velox.
Bring your restaurant or store into the Velox customer experience, manage what you sell and handle eligible customer orders with dedicated Merchant tools.
Merchant registration creates a dedicated Merchant account. A normal Velox customer login does not automatically become a Merchant account.
Merchant operationsYour store controls
Approved accessOrdersReview and manage
Products / menuCategories and options
Working hoursKeep service current
Store statusPause or resume
AvailableSold OutHidden
Who it is for
Local businesses ready to serve Velox customers.
Merchant participation is reviewed by Velox and depends on the business and products being supported.
- Restaurants
- Liquor merchants
- Convenience stores
- Pharmacies
- Local retailers
- Other approved merchants
Merchant value
Useful controls for selling locally.
Keep customer-facing information current and manage the operational work behind each eligible order.
Build your catalogue
Manage products or menu items, categories, options and add-ons.
Control availability
Keep working hours, store status and individual product availability current.
Review performance
Use the revenue dashboard and best-seller information recorded for your store.
Merchant onboarding
From registration to operational access.
Velox reviews each application before a Merchant can operate on the platform.
- 01
Register the business
Start with the current Merchant registration form.
- 02
Submit information
Provide the required business and primary-contact details.
- 03
Application review
Velox reviews the submitted Merchant application.
- 04
Gain approved access
Approved Merchants receive operational account access.
- 05
Set up the catalogue
Add products or menu items and configure working hours.
- 06
Receive eligible orders
Use Velox Merchant to manage supported customer orders.
Merchant product
One operating toolkit, on Android and web.
These controls reflect the current Merchant architecture. They are presented without invented sales or revenue figures.
Order management
Review and progress customer orders through the supported order states.
Products and categories
Create and organise catalogue or menu information for customer browsing.
Options and add-ons
Configure supported choices and extras for relevant products.
Item availability
Mark products Available, Sold Out or Hidden as circumstances change.
Hours and store status
Maintain working hours and Pause or Resume the store when needed.
Revenue and best sellers
Review recorded revenue information and identify best-selling items.
Clear account controls
Built around reviewed Merchant access.
The public page explains the opportunity; the Merchant system handles registration and operational access.
Separate Merchant account
Merchant credentials and customer credentials are not presented as interchangeable.
Approval before operation
Registration is an application and does not promise automatic approval.
Current customer availability
Working hours, Pause or Resume status and item states help keep the catalogue accurate.
Merchant promotion
Promote your business on Velox.
Approved Merchants can discuss sponsored Home Hero placement that links customers to a supported Merchant, product or service destination.
Velox Merchant on Android and web
Manage the day-to-day work in Velox Merchant.
Use the configured Android download or open the Merchant web portal from a supported browser.
Start your application
Ready to bring your business to Velox?
Register through the current Merchant workflow or contact Velox to discuss current commercial terms.